Lids
Chain specializing in licensed team hats, logo apparel & other sports merchandise.
Store Review
Lids in Rochester, NY, specializes in licensed team hats and sports merchandise, offering a vibrant selection for fans. Customer experiences vary, with some praising the knowledgeable staff and excellent service, particularly in custom embroidery. However, others report issues with service delays and product quality. The store's atmosphere is lively but can feel cramped. Overall, Lids is a go-to for sports apparel enthusiasts, though potential customers should be prepared for mixed service experiences.
- Quilting(confidence: 90%)
- Embroidery(confidence: 90%)
- Alterations(confidence: 90%)
- Fabric Sales(confidence: 90%)
- Sewing Machines(confidence: 90%)
- Classes(confidence: 90%)
Mike R
2 months ago
I went in to buy a Jackie Robinson jersey last week Thursday morning and received excellent help from the worker (Pat I think his name was) who was working at the time.
FusedSpring 26
3 years ago
Was in store for 15-20 mins. 2 employees, 1 was on phone and other was waiting for snitching machine. Neither asked for if i needed help or questions. Waited at corner to checkout. Neither came over. I left the store. Pretty sad since I've always gone to this specific lids as I've always had a good experience with great knowledgeable employees.
Kristina Fuller
3 years ago
Bought a printed steelers shirt for Father's day along with a $50 hat... prices are crazy and store is cramped as heck! They are making shirts in the messy back room but I was given a defected printed shirt 👕 for fathers day and I'm not happy about it! I spent a lot of money there and they are quick to rush you out! 💯
Mike Lacagnina
7 years ago
Eric, from the store in the Greece Ridge mall did a great job on some custom hats I had embroidered for the bar I work at. He was very patient and really knew what he was doing when it came to the embroidery. They digitized the image of our logo and completed the job start to finish. I would recommend that anyone looking for custom hats go see Eric, you will not be disappointed.
LeuNatic Nstrumentals
8 years ago
Not only was the gentleman pleasant, he had the courtesy to give my 3 year old a 'deluxe Lids hat brush' to distract her from being sad. Knowledgeable about sizes and inventory! Overall excellent customer service! 6/3/2017
The image shows the entrance of Lids, a retail store featuring sports hats and apparel.
The image shows the entrance of Lids, a retail store featuring a variety of hats and sports apparel.
Three stylish caps are displayed on a car seat, featuring a camouflage design, a solid gray, and a navy blue option. Each cap showcases the brand "Schooner's" prominently.
The image features a black tin labeled "Lids" stacked on a wooden surface, showcasing a textured top.
The image shows the interior of a Lids store, featuring a wide array of hats displayed on shelves. The store has a clean layout with bright lighting and promotional signage.
The image shows the exterior of Lids, a retail store featuring a bright orange facade and large windows displaying various hats and sports apparel.