Lee's Creative Sewing and Vacuums
Family-owned retailer selling high-end sewing machines & vacuums, plus repair services & classes.
Store Review
Lee's Creative Sewing and Vacuums in Charlotte is a family-owned gem, renowned for its exceptional customer service and expertise. Customers rave about the knowledgeable staff, particularly Berry, who provides quick repairs and insightful advice on sewing machines. The store offers high-end sewing machines and vacuums, along with repair services. With a perfect 5-star rating, Lee's stands out for its welcoming atmosphere and commitment to helping both novice and experienced sewists. Classes may be available, enhancing the community feel.
- Quilting(confidence: 20%)
- Embroidery(confidence: 20%)
- Alterations(confidence: 30%)
- Fabric Sales(confidence: 40%)
- Sewing Machines(confidence: 100%)
- Classes(confidence: 90%)
Katy Snider
3 months ago
Ran into the store for a broken/stuck needle in my Brother SE700 machine, and Berry was able to fix it in less than 5 minutes. Ashley was very helpful, as well. Great experience, would highly recommend!
A N Bouyen
4 months ago
Five Stars – A First-Class Experience at Lee's Creative Sewing and Vacuums I had an exceptional experience at the Miele counter in Lee's. From the moment I walked in, the service was nothing short of outstanding. The staff were incredibly knowledgeable, helpful, and genuinely passionate about the products. They took the time to understand what I needed and made the entire process seamless and enjoyable. If you’re looking for both impeccable service and high-end, reliable appliances, I can’t recommend the Miele products enough—this is the Bentley of vacuum cleaners.
Ceyleen Navarro
7 months ago
I came to Lee’s to drop off a machine that I needed to be serviced. It was an older, second hand Husqvarna Viking and was giving me issues with the lower thread. I was quickly attended and given a 6 week lead time for when it would be completed. I got a text 2 weeks earlier than expected and picked up my machine right away. It was wonderfully serviced and purrs like a brand new machine. They even cleaned the exterior, I was pleasantly surprised. I will be taking more of my machines to be serviced here. They also had a huge selection of quilting and embroidery machines that just looked divine. Nice inventory of sewing supplies too. Would come back and buy from here as opposed to the bigger name brand stores for my everyday sewing needs. Thanks!
Mike Cookman
10 months ago
There are good people in the world, after all. We had given up hope that our ancient sewing machine would have to go to the dump but Berry Troxell from the Rhea Rd store, took a look, pulled out his screw driver, provided a small part and fixed old Betsy. Better still, he did not charge us. And this is not the first time he helped us with kindness. This guy and this place are awesome, I recommend him whole heartedly. Thank you Berry.
Sara Fraker
4 years ago
I have a combo embroidery/sewing machine that I am slowly figuring out how to use. I stopped in to get some thread and spoke with Berry. He was incredibly helpful, kind and patient with my questions. He explained quite a few things to me including the differences between threads. The thread I purchased is sooo much better than the junk I got at a local chain store. It doesn't jam or fray and my work looks much nicer! The woman who was at the register was sweet and friendly. We had a great conversation. :-) I was amazed at the amount of accessories and supplies they have for sale! I have found my new store for all things sewing/embroidering.
The image features a negative review of Lee's Creative Sewing and Vacuums, detailing poor customer service experiences.
Three women smile for a selfie in Lee's Creative Sewing and Vacuums store, surrounded by sewing machines, fabrics, and various sewing supplies on display.
The exterior of Creative Sewing & Vacuums features a welcoming storefront with large windows showcasing sewing machines and fabric displays.
The image shows a well-organized sewing store interior featuring a modern Bernina sewing machine on a white table, surrounded by fabric samples and sewing supplies.
The image showcases the interior of Lee's Creative Sewing and Vacuums, featuring a variety of Bernina sewing machines displayed on sleek shelving.
The image shows the exterior of Creative Sewing & Vacuums, a sewing store with a welcoming entrance.