Close to Home
Store Review
Close to Home in Orange, CT, is a highly-rated sewing store known for its exceptional customer service and expertise. Customers praise the knowledgeable staff for their assistance with sewing machines, including vintage restorations and modern models like the Juki TL-18. The store also offers a range of products, including Hunter Douglas window treatments. With a welcoming atmosphere and a commitment to customer satisfaction, Close to Home is a valuable resource for both novice and experienced sewists.
- Quilting(confidence: 20%)
- Embroidery(confidence: 20%)
- Alterations(confidence: 20%)
- Fabric Sales(confidence: 20%)
- Sewing Machines(confidence: 90%)
- Classes(confidence: 20%)
Debra B
2 months ago
I ordered a Miele vacuum that was on sale from the store’s website - it was out of stock, but they honored the sale price and sent me an upgrade model! They also shipped super fast, for free. This is the kind of excellent customer service that seems so hard to find these days. Highly recommended!
Whitney Rakich
6 months ago
Wonderful service and resource for all sewists. I have taken my Brother here for service for several years and they always do a terrific job. They restored a 1947 Singer for me and it’s amazing. And most recently, they helped me try out a juki tl-18, which has totally transformed my sewing. The price was very very fair and they didn’t pressure me to purchase or not. I did purchase it and I love it so much; I feel relieved knowing that if I can’t figure something out, they’re there to help me—not something I would be able to say about an online seller without a physical local location. We are so fortunate to have this store near us.
Mia F.S.
11 months ago
We've been doing business with Ken at Close to Home for many years. All of our Hunter Douglas window treatments are from them. Ken helped me pick out the right products for our home and installed them all. He's always been available if something needs fixing too. Excellent customer service and very knowledgeable. He was always on time and easy to work with. I had to run in to pick up a blind they fixed for us and noticed they sold vacuums too! I mentioned to Paul, the owner, that my vacuum was acting up. He graciously told me to bring it in and he would check it out. They ended up servicing it and it's working great now. When we're ready for a new Sebo, we'll get it there. Authentic customer service goes a long way these days, much appreciated, thank you Paul & Ken...
Ronald Andreoli
a year ago
Purchased Hunter Douglas motorized sun screens for our new home 4+ years ago. Close to Home’s knowledgeable sales staff guided us through the design, option selection and ordering process. Their installation crew was neat and professional. Our 14 shade project was completed on time and fairly priced. A recent technical issue with one of the shades was diagnosed and resolved within days and covered under the 5-year product warranty. Really love the Hunter Douglas sun screens and the excellent service and support provided by the Close to Home team!
sarah c
3 years ago
A hidden gem! I’m so pleased with my experience. I came here to get a second opinion about my new machine (that I purchased online) after a different shop told me it was “broken”. The team at Close to Home found that only adjustments needed to be made to get her embroidering and was in fact not broken. Thank you so much for your honesty and hard work, I look forward to coming back for all my sewing needs!
The image features a Baby Lock Presto II sewing machine prominently displayed on a wooden table, surrounded by spools of thread and other sewing equipment.
The image shows a cozy seating area in a sewing store, featuring a plush gray bench with a dark cushion. A stylish chandelier hangs above, complementing the modern decor.
The image shows a display of Simplicity Jill vacuum cleaners stacked in a sewing store. A woven basket filled with sewing supplies sits on top, alongside a price sign.
The image showcases a variety of sewing machines, prominently featuring Bernina models, displayed on wooden shelves in a well-organized sewing store.
The image showcases a well-organized display of various vacuum cleaners from brands like Miele and SEBO in a sewing store.
The image shows a display of Dyson vacuum cleaners in a retail setting. The products are arranged on a textured platform, with a branded mat in front.