C & A Embroidery & Screen-Printing

I cannot recommend C & A Embroidery. The customer service—particularly from Jazet—was severely lacking. I dropped off hats in November, and they were completely forgotten about. It took three months to finally get them completed, which is unacceptable by any professional standard. To make matters worse, another order was done incorrectly with no apparent quality check in place. Their “replacement” effort was lackluster at best—they swapped a black hat for a charcoal one, which doesn’t even match the original order. This is not quality work; it feels more like a babysitting operation than a professional embroidery shop. On top of that, they didn’t even offer a discount for the inconvenience. I had to practically shake them down to get a 20% discount—something that should have been offered proactively given the level of failure and delay. If you want long wait times, inconsistent communication, and subpar craftsmanship, this might be the place for you. But in a town with plenty of embroidery options, I will never use this business again. There are far better companies that actually value their customers and take pride in their work.

Literally the most amazing customer service I was helped in every way I needed to feel not just comfortable doing something I’ve never done (custom embroidery) and every step just felt so helped and everything turned out better than I even could of imagined. Literally made the big day I had needed these for so much more amazing!!

C&A Embroidery is top-notch! They always get our orders right the first time and provide proofs so we know everything will be perfect. Kamilah at the West location is amazing—fast, friendly, and makes sure we get our apparel quickly. Quality, speed, and great service every time!

C&A Embroidery always delivers! No matter the request, big or small, they consistently go above and beyond. We recently had an unexpected print order with a tight deadline, and, true to form, C&A made it happen. They ensured everything was completed and in our hands on time for shipping. I’ve been a customer for years and have never had a single bad experience. Their customer service is second to none, consistently exceeding expectations. If you need a team you can truly rely on, look no further than C&A! Connie Ortiz

I have been ordering from C&A Embroidery for 3 years now for employee and patient shirts and I always have a great experience and results. Sophia has been helping me on my last 2 orders. She helped me redesign our employee t-shirts and had no issues with any changes I wanted and responded so quickly and made sure we got our order before we needed. I will continue doing business with Sophia and this location for the foreseeable future :)