Albany Sewing Machine Center
Store Review
Albany Sewing Machine Center is a well-regarded destination for sewing enthusiasts in Albany, NY, boasting an average rating of 4.2 stars. Customers praise the knowledgeable staff, particularly Kevin, for their excellent service and problem-solving skills with various sewing machines. While some experiences have highlighted occasional customer service issues, the overall atmosphere is friendly and supportive. The store also offers beginner classes, making it a valuable resource for both novice and experienced sewers seeking assistance and community.
- Quilting(confidence: 20%)
- Embroidery(confidence: 20%)
- Alterations(confidence: 20%)
- Fabric Sales(confidence: 30%)
- Sewing Machines(confidence: 90%)
- Classes(confidence: 20%)
Eileen Michaels
a month ago
Kevin and his staff have provided great service, his work on my machine has been excellent and the wait times have been reasonable. The service has always been friendly and courteous, I highly recommend them!
Jenn Van brunt
7 months ago
I went in for the first time looking for a part for my seeing machine . A sales woman came out and right away I got the feeling that I was bothering her but I told her what I was looking for and after telling me they don’t carry that she just kept acting annoyed with myself and my husband. It totally turned me off from ever doing business here.
Ballagio
8 months ago
Called this company, after I kept having issues with the touchscreen on a Baby Lock Valiant machine. The person who answered the phone was helpful from the start, I was then transferred to Kevin, who after a few suggestions, helped resolve the issue. Can't thank him and their employees enough for the approach to business! Highly highly recommended!
Lucy Manning
8 months ago
Albany Sewing Machine Center was so helpful and supportive in my search for a serger replacement! I am so glad that I found this place which is also easy to drive to with plenty of parking. Very knowledgeable and helpful owners!
donfons (BLACK Label)
a year ago
I bought a sewing machine online and saw it had a free beginner class coupon in the box. I had no idea this location even existed until I searched them through the find a class portal on the machine's website. It's great though as I now have a place I can go to get service for the machine if there are any issues. The class itself was great. All the ladies working there were knowledgeable and swapped in and out to cover their sewing machine specialties. It was great. Would recommend to those looking to start or in need of sewing maintenance.
The image shows the exterior sign of Albany Sewing Machine Center, prominently displaying its name.
This aerial view shows the Albany Sewing Machine Center, a sewing store with a spacious parking lot.
The image shows the entrance of Albany Sewing Machine Center, featuring a glass door with store hours posted.
The image shows the exterior of Albany Sewing Machine Center, featuring a welcoming storefront with large windows displaying colorful sewing supplies and fabrics.