Lids
Chain specializing in licensed team hats, logo apparel & other sports merchandise.
Store Review
Lids in Charleston specializes in licensed team hats and sports merchandise, making it a go-to for sports fans. However, customer feedback highlights significant issues with store hours and inconsistent service, leading to frustration among shoppers. While some patrons appreciate the variety and personalization options, such as embroidery, others report disappointing experiences with staff responsiveness. Overall, Lids offers a unique selection for sports enthusiasts, but potential customers should be aware of the service inconsistencies.
- Quilting(confidence: 90%)
- Embroidery(confidence: 90%)
- Alterations(confidence: 90%)
- Fabric Sales(confidence: 90%)
- Sewing Machines(confidence: 90%)
- Classes(confidence: 90%)
gregg sampson
3 months ago
It's always something with store. I went there between 7:30 and 8 and door was lock with no note so I went to the other store nearby and Patrick said it should be open they closed at 9. Me and 2 other group ppl were turned away because the lock door...
Joe Rogan
11 months ago
This place is horrible. I was there the morning of September 27 to purchase some items and the power went out. Power came back on and the store is still not back open. When asked were they opening back up the girl at the front says “I don’t know” while I’m sitting and looking at my freaking hat I’ve been waiting over an hour to pay for. Now I have to drive to a completely different store on another side of town. Oh and did I mention the phone being taken off the hook so it doesn’t ring.
joe darnell
2 years ago
Just went by there in Northwoods mall… it’s not even open and it’s well after 12pm. inconsistency of this location and Tanger makes you want to not shop them unfortunately only big hat store around…
Rebecca Rios
6 years ago
Most of the time when I go there I have excellent service, great helpers seeing I shop for a man and I am female, and I purchase what I need to purchase and head on. I shop there every single Christmas it's like tradition for me but this past time I went in, there were 2 females working there and one of the workers there seemed very rude, short answered and she rolled her eyes, as if I was an inconvenience for asking questions, barely helped me at all! I felt like she was a little angry that anybody was even there and so she had to work. So not good! Really, that was the only time that I've had a negative experience with customer service in this particular store. Other than that every other time was absolutely fabulous! Just be careful of who you choose to work in your stores because their attitude is what keeps people coming back. I literally almost walked out saying "nevermind"....
Lynda Spillman
7 years ago
I have 11 grandchildren and they all like different teams and I have been able to find a hat for every one of them in the store. Love this place! They also embroider names or numbers on the Hat. How can you possibly go wrong?
The image shows the storefront of Lids, a retail shop featuring a variety of hats displayed on shelves.
The image shows the exterior of Lids, a sewing store, featuring a welcoming entrance with large windows displaying various sewing supplies.
The image shows the storefront of Lids, a sewing store, featuring a variety of colorful hats displayed on shelves.
A person holds a black cap featuring the embroidered name "Alessio." The background shows a bright, tiled store interior, suggesting a lively shopping environment.
The image shows the exterior of a Lids store in a mall, featuring a sleek black facade and a display of sports caps.
The image shows a display of various baseball caps arranged on a rack in a retail store. The caps feature different team logos and colors, showcasing a vibrant selection.