Lids
Chain specializing in licensed team hats, logo apparel & other sports merchandise.
Store Review
Lids in Lakewood specializes in licensed team hats and sports merchandise, offering a decent selection. However, customer feedback highlights significant issues with service quality, including complications with returns and unprofessional staff behavior. While some customers appreciate the friendly atmosphere and easy online purchasing, others report dissatisfaction with customer service and a lack of assistance in-store. Overall, potential shoppers should weigh the store's product variety against the mixed reviews on service.
- Quilting(confidence: 90%)
- Embroidery(confidence: 90%)
- Alterations(confidence: 90%)
- Fabric Sales(confidence: 90%)
- Sewing Machines(confidence: 90%)
- Classes(confidence: 90%)
Manuel Ayala
6 months ago
Decent selection. Staff is always friendly. Easy to buy online and and resize or swap out in store.
Havifty Flowers
8 months ago
They are so complicated to return. they charge 10 dol. more. If you buy online you can't return it in store. They want more money any way! 0 for them.
gomezleonard10
2 years ago
Alex refused to give me a sales receipt for my purchase. If he couldn't provide me with a sales receipt I would not have bought the item plus he was very rude. And gave wrong mangers phone number. Last time I buy anything from this place
Brenda&Andrew Cornelius
5 years ago
The selection is good. The staff needs to be trained a bit more on customer service.
Shani Pickles
6 years ago
The customer service here was horrible! 2 associates one male and female were at the counter. They paused their conversation just long enough to say hello. They didn’t offer assistance or nor did they stop their conversation which including mostly curse words. It’s very unprofessional to stand at the front of your place of business And use obscene language and ignore your duties which include helping the customers. The selection at this location is also a problem. They have 3 walls of just fitted hats. When I asked where the snap backs were they didn’t bother to show me they just pointed to an area on the wall. Didn’t find what I needed nor did I get assistance so I left this store quickly. This is precisely why I do my shopping online.
The image shows the exterior of Lids, a sewing store, featuring a large sign and glass storefront displaying various sewing supplies and equipment.
The image shows the storefront of Lids, a retail store featuring a wide array of hats displayed on shelves.
The image shows the exterior of Lids, a sewing store, featuring large glass windows displaying colorful fabrics and sewing supplies.
This image features a Seattle Seahawks cap with a gray body and bright green brim, showcasing the team's logo prominently.
The image shows the exterior of Lids, a retail store specializing in hats and sports apparel.