The Embroidery Factory
The Embroidery Factory specializes in embroidery supplies and services, offering customers in Sacramento access to quality materials and expertise for their projects. Located at 3017 Arden Way, the store maintains a 4.8-star rating from 33 customer reviews, reflecting consistent satisfaction with their products and service. Whether customers are beginners or experienced embroiderers, they can find supplies and guidance at this locally-established shop.
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- Embroidery
monisha s.
a year ago
Nina was fantastic! I visited on a Tuesday to place an order to have my graduation stole embroidered. Despite being busy with many orders, they accommodated my tight deadline and completed it in just two days! My graduation stole turned out beautifully, and they kept me updated throughout the entire process. Highly recommend!
Kalikiano “Kaliki” Kalei
6 years ago
I was terribly impressed with Jennifer and her husband's embroidery services. Very recently (July 2020) I took several ball caps to them along with some slightly-less-than-perfect logo art that I wished to have embroidered on the caps. Since providing high-quality artwork is almost a fixed requirement for just about ANY accurately rendered embroidery job, I was skeptical as to whether they would be able to use it to give me the desired results. I am pleased to say that, using their excellent graphics art wizardry, they rendered my design absolutely perfectly on the caps and the result was excellent. Furthermore, their 'set-up' charge is quite reasonable and the cost per embroidered item is also very good. To top it all off, they were able to produce my caps to my complete satisfaction in very short order and I was able to pick up the completed caps in a few days (including a weekend) after placing my order with them. They are extremely friendly and eager to provide the best quality product imaginable, as well. I will definitely avail their excellent services again and again, as the need arises. You can rest assured that you will be quite pleased with their embroidery work and the computerised looms they use are the best available. They can as easily take care of small orders as large ones. Five stars out of five!
Lu Jo
7 years ago
Its an in home business so i wasn't sure what to expect. But, when i called they were friendly & excited to help me. Two other places couldn't get my 4 stockings done before Christmas where they made sure to take care of me. When I got there their phone was ringing with plenty of business & they were already in the middle of other jobs. Despite that, to not inconvenience me from my drive in elk grove, they insisted on just doing the job while I was there. They treated me so well, their prices were better than other places & they turned out beautiful! Definitely going back for any other needs! Highly recommend this family business!
Eva Wiley
7 years ago
This company runs on PURE Honest and Integrity! The owners Jennifer and Bill provided us a quote on a correction I needed based on a photo I emailed them and I already thought it was a great price they quoted. When we picked up the item, the owners thought the labor of work was less than they figured so wanted to charge us LESSER than original quote. We were not only impressed for their GREAT professional work but with their pure honesty. We absolutely refused to pay less and literally had to insist on them taking our higher payment. We will be their clients for life when ever we need any embroidering. We HIGHLY recommend them...they are a small company BUT with GREAT BIG results!
Emerald Curry
8 years ago
Great husband and wife duo. They put my name on my white coat for school. They did an excellent job, super professional, fair pricing, and they were very kind. HIGHLY recommend. You won't be disappointed. :] Thank you!