Inkworks

Did an amazing job on my order! Very timely, well priced, and looked fantastic! Dennis and his team were fantastic.

I had used them for years with great results. But not any more! Call and call and leave messages. No response. Finally get someone and they tell me to email order. Call and call to be sure they got it. No response. Finally got them today. Yes we got your order but we didn't have time to do it. All it would've taken was a return email 2 weeks ago. Apparently, they are too busy for my business.

Still waiting on an order and it has been 2 months and I furnished the shirts. I have called and emailed and received no response. The two times I did get through on the phone they promised to call me back. Still waiting on that call. I even went by and spoke to Dennis personally and he promised he would handle my order himself. Got a response to an email telling me they burned the screens on the 15th and will have ready early next week. Called and emailed 3 times this week and still no call back and no shirts. Terrible service and communication.

Can not for the life of me understand how Dennis and Gary run this business. I've used Inkworks several times in the last 2 years and never had this kind of problem. Inkworks was convenient to me when I had a job that my small shop couldn't handle. Well this last experience has been a nightmare! Sent a small order of shirts to be printed on July 16th, was told they were to be printed on July 28th, which was perfect because it was for a school and school didn't start until Aug 3. Well they didn't get printed on the 28th. I was told they had machines down and had to wait for them to be fixed. Noted, i've been in this warehouse before and i know they have several autos and a couple manuals. So i was kinda dumbfounded when i was told they couldn't print anything. Anyways, I was told they would be printed over the weekend after equipment was fixed. Called the following monday, not printed yet. called again in 2 days... still nothing and no one can tell me when they would be printed. I was on standby and just waiting for them to call and i would drive over to pick up. Overall its been almost 3 weeks since the 28th and call this morning and said Dennis can have them done on thursday! Guess what, I don't need them now cause my customer cancelled and i had to return deposit! Dennis apparently blocked my number on friday also! i was promised calls back, never got any calls back! So this morning I told them to just mail my shirts back to me. This is absolutely ridiculous! I don't treat my customers this way, i would never! I guess they only print for Walmart now. I've never been so angry and disgusted with a company. NO COMMUNICATION! NO CALLS BACK! And if you ever meet Gary, he is such a nice guy to you. They gave me a tour of their building when I first came to pick up an order. Like how do you treat your customers like this now? I lost a job, I doubt it means anything to them. But to a small local print shop, it definently hurts me!

Very poor communication. They told us we needed a minimum order of 36 t shirts, we had over 60 shirts. Gary would not respond to us and then told us that the turn around time we wanted was not reasonable. However I believe 3 months is more than reasonable. Gary was very rude to us and told us that our order was not worth their time. I do not recommend Inkworks and if you do decide to do business with them I would Highly not recommend Gary.