Best Sewing & Vacuum

The staff are extremely knowledgeable, courteous and helpful to all customers. Always ready to assist in whatever capacity needed. Cameron the sewing-embroidery technician is absolutely knowledgeable on all machines.

I dropped off my mother’s sewing machine for repair. I got an email from the Augusta location with no information about Jacksonville at All stating that my repair was ready. The phone number on Google continued to say That the office was busy and couldn’t take my call. So I called the number that was on the email, which is the Augusta office and basically was not supported at all. I was just told it’s two different locations. So since nobody was responding to my email, and I couldn’t get through on the phone number on Google I drove to the location to make sure that I could pick up my sewing machine My plan was to sit and buy a sewing machine today but instead because I couldn’t get any support for the last 24 hours I won’t be back to this location. I will find another sewing store. I explained all of this in an email and again was told that they are the Augusta office and they don’t have anything to do with Jacksonville even though they’re owned by the same owner

I highly recommend Best Sewing and Vacuum's machine repair service. I own a 10-needle embroidery machine that I did not want to bring to a store for service. Cameron came to my house and serviced my machine and replace 2 parts that were broken. I have had another person work on this machine, but Cameron's work is superior to anything I have previously had. He was thorough, meticulous and extremely knowledgeable about needed maintenance and proper repair of my embroidery machine. He does charge for the home visit, but it is worth it not to have to move a heavy, large machine.

I highly recommend Best Sewing for all services. I brought in my MB-7 Janome embroidery machine get serviced when all of a sudden it stopped working. Mr. Johnny and Miss Donna and Cameron did such an amazing job! They keep in touch with me throughout the process. They fixed it and it’s now working better than what it was before I dropped it off. I highly recommend Best Sewing and vacuum for any of your sewing machine, embroidery machine services! Best people in the city of Jacksonville.

We bought a Brother 6-needle embroidery machine from Mr. Johnny two years ago for our local sheriff’s office. This machine has run nonstop with minimal errors (outside of operator error). I’ve had to take it in for service with Kameron twice and both times we were greeted like family and treated in the most professional manner. They were quick to fix our machine and get us back out the door with same day service. I won’t take our machine anywhere else. Best staff ever!!!