Sew Cute by Katie

Katie repaired my botched wedding dress in one day! I am so grateful she agreed to help as my wedding is in 4 days! I’ve had pants and another dress hemmed and she always does quality work. All of her store associates are also very sweet and helpful. I will definitely return

I seriously was not gonna do this but enough is enough and the owner of this store as pushed me to do this I had 3 sweatshirts embroidered here with my sons hospital blanket as I was so excited to get during his Nicu stay me an the owner had a great convo I was quoted over the phone $25 each embroidery as I provided the sweatshirts and material (hospital blanket) Everything was good and I do love the sweatshirts When I picked them up I realized there was a few letters that had some stitching looked loose she told me it would come off when I washed so I didn’t think much of it As I wore it the next day a bunch of the letters were coming loose and apart I had my mother fix them because I then go and see I was charged $175 instead of $75 yes u read that correctly $100 over I then go an see 5 other reviews on here an yelp seeing the EXACT same over charge quoted “25” then charged “55” a item seems like fish an bait now at this point u quote a person a low price over the phone and then charge them double I immediately dispute the charge not the entire charge I am a small business owner so I know I work for my $ I only disputed the $100 as I do want her to be paid for her time and she’s not out material because I provided the shirts so she got her $ for time even though it was still not done right and correctly But this owner also went on social medias and was bashing my name and buisness saying I didn’t pay her at all and being completely unprofessional an now harassing me on my personal page commenting on my sons video saying pay me for my sweatshirt mam u got paid so I don’t understand the issue here Own up that the work you did came apart and you overcharged me and i sent in documentation to the credit card people of the work so yes they absolutely took my side and stop harassing me I’m dealing with a newborn an u worried about a charge you thought I wasn’t gonna catch because of everything I had going on

First experience, won’t return. The name is noticeably off-center, spacing between “M” and rest of name is awkward & the “o” looks like an “a” in my opinion although they will argue it’s the font. The owner didn’t bother coming out to discuss — lady at front desk is very nice though.

I recently went into so by Katie and let me just say I was lied to and the owner of the store. Katie herself was extremely rude to me. Her own words were like anybody would ever Listen to a teenager. I went in there and I got overcharged. The lady told me that it was gonna be $20 per item and she actually charged me $25 per item and then I wanted 5 inch and so she got me all rung up and everything and I paid and then later they text me asking for more money, which I did not agree to. I was like no like just don’t do that then I first tried to call once I picked up my towels, and I added it all up and realized that the money was not right and Katie was extremely rude to me over the phone. She kept on cutting me off and just didn’t not have good manners at all. So then I went into the store because maybe I thought it was something over the phone and it just wasn’t working and I was glitching or something turns out I wasn’t she repetitively kept on interrupting me and would not let me talk. You can tell that this business is ran off of money and not Customer based in the way that you can tell that they don’t really care about their customers as much as they care about money. She told me that there was a 4% charge because I decided to use my card, but the only way that I would’ve been able to know that is by the little sign that they keep in a corner of a desk that you can barely see. I was extremely disappointed in how this went, and I felt extremely disrespected. I feel like age should not matter in The fact that I am a pain customer, she did not whatsoever try to make anything right she basically just told me that it is what it is and if I try to tell anybody about the business that nobody would believe me. please save your time and do not go to sew by Katie

I tried to order a custom gift for my grandparents for Christmas on etsy but it didn’t get here in time :/ So two days before Christmas I was looking for a replacement gift, and I had previously went to the shop for embroidery and decided to see if they could help me out. I was fully prepared to pay the $50 rush fee considering I needed it in the next 24 hours, but yet they got it done for me in 30 minutes and didn’t charge me the fee!! I love this business and have for years I definitely recommend.