Embroid Art
Store Review
Embroid Art in Tyler, TX, offers a blend of quality embroidery and screen printing services, praised for their friendly customer service and competitive pricing. Customers like Mike and Katrina commend the store for its excellent work on custom items, including hoodies and patches. However, some reviews highlight inconsistencies in service and communication, particularly regarding order completion. Overall, Embroid Art stands out for its commitment to customer satisfaction, making it a valuable resource for local embroidery needs.
- Quilting(confidence: 20%)
- Embroidery(confidence: 90%)
- Alterations(confidence: 30%)
- Fabric Sales(confidence: 20%)
- Sewing Machines(confidence: 20%)
- Classes(confidence: 20%)
Mike Latham
8 months ago
Embroidery Art has the best price, friendly customer service and does excellent work. They embroider all of my hoodies, hats, jackets and shirts. Tell them Mike's Mobile RV Repair sent you. 🙂
Katrina Streckert
2 years ago
I cannot say enough good things about EmbroidArt and Joanna who helped me! I had never ordered custom screen printed shirts before and needed some quickly for a charitable cause. They worked with me on the design, were patient with me through several size/number changes, and generously offered what shirts they had in stock as well as quickly ordered more. The design is just what we wanted and the quality is excellent. They even made sure it would look great on Youth XS all the way to Adult 3XL. The price, customer service, everything was great! I cannot thank them enough. 10/10 recommend.
Band Boosters
3 years ago
Excellent work is really an understatement!!! Our Band Booster club needed some patches made in a rush since our usual out of state supplier couldn’t deliver by the date needed. I went on a search to find someone local & found this company. I knew nothing about them, but according to their website it looked like they could get us what we needed. So our high school band director contacted them via email, then I emailed them a picture of what we needed with all the measurements & bam they had them ready in 3 weeks!!! They are almost exactly identical to the original, even the colors are exact. I highly recommend this company if you’re needing embroidery work or patches. Very impressed by their work & customer service. I think we will use them again if needed.
Deidre Motto
7 years ago
I took items in, to see if they could embroider them, in mid-December. They were horse items, and I wasn't sure if they could handle the size (bridle bag, saddle carrier). I was told they could, and agreed to come back after the holiday rush (the initial estimate was decent, a bit more than the place that made the items, but it saved me on shipping, and I was trying to support a local business). I came back about 4-6 weeks later, brought the quilted bridle bag, saddle carrier, and asked if they could also do a wool-type cooler (a big coat/cover, to help a sweaty horse cool down, in cold temps). The counter gal asked another lady if they could go big enough on the lettering, they handled the items, and agreed that they could. The price went up a bit, from what I was told in the first visit, because of the bulkiness, and I was more than fine with that. She handled, and chalked all of the items, to indicate lettering placement, so they knew exactly what they had committed to. I paid the $100 price they quoted, and left my items. Today (2/13), I received a call, saying that they misquoted the three item order, and it wouldn't be $100, but $462?!? They said it would take up too much time on their machine. I told them that I would pick up my items, and when I did, the same counter person tried to take the blame, when there were other people, who had seen, heard, and viewed the items, and allowed them to be accepted. Embroid Art was recommended by a company we lease to, who use them, and I have liked their work, and would have given them business from our RV park, trucking company, and my horse hobby, but after this, I can't in good faith, work with them. I was able to send all three items to a company in IL (where I should have sent them to begin with, but I was trying to stay local), who does work for huge horse organizations, and the total for all three items was $55. Even with shipping both ways, it will be under $200. Embroid Art stood to get our shirt orders, RV park promotional merchandise, a banner for the main driveway, chair backs, etc. but the lack of standing behind their quote (which I got twice, and accepted for more, due to bulky items), makes them untrustworthy, in my eyes.
Veronica Story
10 years ago
Needed patches sewn on a shirt for my cub scout. They were going to charge a very reasonable price so I was thrilled until I had to return two more times with it not being completed when they said it would. And they forgot to sew on one patch. They didn't seem very concerned about it either.
The image features a close-up of a black jacket with red embroidery that reads "Mike's Mobile RV Repair.