Fanzz

The girls were very rude with no manners. They’re extremely disrespectful and had an attitude. She was just on her phone swinging her legs just talking bad about all the customers all loudly.

Worst customer service we tried to ask them a question and they completely ignored us the girl even glanced at us and continued her conversation with the other worker like if we weren’t standing right in front of of them.

Tried to pay with my card they refunded my money so I paid cash a month later I get a charge for the amount that was supposed to be refunded tried to go get my money back or some help the same dude that was supposed to refund the money said he couldn't help to go to lidscom for customer support how can they charge my card a month later and not help

Terrible customer service. They never answer phones, and price of items are sometimes double what is online. And they do not price match. Every time I go in, staff is unfriendly and get upset if I ask to see something. Done with that place.

OMG, horrible horrible customer service. These people must of forgot you have a job because of people like me that spend there hard earned money at your store. Definitely need to learn customer service 101. And did you forget there are not one but two Lids store's in this Mall. I'll never go back here! Learn how to treat your customers SMH!